Retroceder a las Resumesimo !!! contact_customer !!!

Walt RJ Haefner

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  • E-mail:
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  • Telephone:
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Experiencia de trabajo

05/2002 – 05/2005

Packages Int'l of WNY, Inc. , Buffalo , NY

Office Manager

Created and maintained office database and data entry programs. Interacted with Customers to help solve their issues. Provided Customers with up-to-the-minute shipment information. Created reports detailing all activity information for daily and weekly reporting. In-house loading and unloading of shipments to/from inbound and outbound trucks, using pallet jacks and forklifts. Pickup and Deliver small shipments to and from local customers.


05/2005 – 03/2006

AAAA Transportation , Forty-Fort , PA

Crew Transport Driver

Provide Rail-Crew transportation. Interact with Customer to provide the best services possible. Problem solving for Customer issues.


03/2006 – 04/2010

Renzenberger Transportation, Inc. , Lenexa , KS

Site Manager, Driver

Provide Rail-Crew transportation. Interact with Customer to provide the best services possible. Problem solving for Customer issues. Recruit and train new drivers. Maintain fleet of vehicles. Provide scheduling for drivers.


05/2010 – 11/2010

Sutherland Global Services , Buffalo , NY

AT&T U-verse Technical Support Technician

Perform over-the-phone technical support for AT&T U-verse customers. Using on-line tools to troubleshoot customer issues with in-home equipment, billing and account issues.


11/2010 – Hasta ahora

Lightspeed Delivery , Blasdell , NY

Courier

Accept dispatch information for scheduled, and routine pick-ups and deliveries. Perform above mentioned pick-ups and deliveries in a timely manner. Perform Customer Service and handling any Customer issues in a timely manner. Maintain contact with office staff to avoid, or alleviate any discrepancies.

Educacional

09/1979 – 06/1983

West Seneca West Senior High , West Seneca , NY

Nivel: Escuela secundaria, Finished: Si

Habilidad

Idiomas
Idiomas

Evaluación

Ability to work well with others. Skilled at learning new concepts quickly, working well under pressure, and communicating ideas clearly and effectively. Demonstrated achiever with leading successful teams, managing day to day business practices.

Completed Customer Service / Technical Support Training for Sutherland Global. Completed Site Manager Training at Lenexa, KS for Renzenberger Inc.. Self taught in MS Office Basic and HTML Programming.

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