Luella Robinson

Journeys, Kansas

Customer Service Representative

Responsible for the greeting and servicing of customers. Also responsible for sizing customers for shoes and lacing, helping with the test of the shoes and tendering the sale. Some shelf stocking and inventory management is also required.

Bank of America, Kansas

Customer Service Representative

Responsible for assisting customers with their banking needs. In charge of opening and closing of accounts along with dealing with customer complaints and disputes. Issued debit and credit card applications and assisted with loan application processes. Most work was done in person but some service was done over the phone.

Best Buy, Kansas

Customer Service Specialist / Cashier

Responsible for assisting customers in any way possible. Most commonly included answering technical questions about products, doing price checks, helping customers find specific products, and making the customer feel welcome. Also responsible for tendering sales at the cash register and ensuring the price of each product was accurate

Lansing Community College, Michigan

Associate of Science in Business Administration - Maintained a 3.5 GPA throughout the program. Enrolled in honors college. Helped to set up a community outreach program through the college.